Samsung KIES is an irritating technology from the past.... Back when devices needed to be connected to computers to sync and update them. Remember Hotsync for Palm Pilots?
Unfortunately, for official updates of Android Samsung devices, KIES is the only way to go. And of course KIES is only available for Windows and Mac.
Under Windows, KIES is a bit of a diva. Sometimes works, sometimes the device just won't connect.
I don't sync with KIES. Gmail, Contacts & co are synced anyway. I use Dropbox and Ubuntu One for files and photos. And as backup tool, Titanium is great. The only reason for KIES's existence is the update functionality. This means using KIES is a rare because updates are rare. Not that Samsungs' Androids are stable and smooth. No, Samsung doesn't really care about updating and upgrading devices of their customers (see Institutional Altzheimer and the Tale of Poor Pity-Tab). And KIES is hugely annoying, because I have to use other peoples' Windows PCs for that procedure and connecting KIES to the Samsung devices doesn't always work out of the box.
Three tips to troubleshoot KIES connections:
- BEFORE connecting the USB cable, check the USB settings of your Samsung Android device if KIES is selected (for Android 2.x Froyo and Gingerbread: General Settings - Wireless Network - USB settings)
- THEN connect device to the PC. When the KIES connect screen appears on the device, leave it be)
- AFTER connecting the device, start KIES. For whatever reason, KIES seems to prefer to be launched when the device is connected. When you try to connect your Android while KIES is already running, KIES may try to initiate the connection with the device forever without success.
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